Terms of Service

Effective Date: August 11, 2026

Welcome to Love2shop. These Terms of Service (“Terms”) govern your use of the Love2shop website and your purchase of products from us. By accessing our website, placing an order, or using our services, you agree to these Terms.

Please read them carefully before using our website or placing an order.

1. About Love2shop

Love2shop provides body-care, fragrance, beauty, and other personal-use products through our online store.

We reserve the right to update, modify, or discontinue products, services, pricing, promotions, or website features at any time without prior notice.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, scents, sizes, colors, ingredients, and other product information are accurate.

However, actual product appearance, color, texture, and packaging may vary slightly from photographs due to lighting, photography, ingredients, screen settings, or other factors.

Fragrance preferences are subjective. We cannot guarantee that a particular fragrance will smell the same to every customer or that a customer will personally enjoy a selected scent.

3. Personal Use of Products

Love2shop products are intended for their stated purposes and should be used according to the product directions and applicable warnings.

Customers are responsible for reviewing product ingredients and determining whether a product is appropriate for their individual needs.

If you have known allergies or sensitivities, carefully review the ingredients before purchasing or using a product.

Discontinue use if irritation or an adverse reaction occurs.

Love2shop is not responsible for reactions resulting from misuse, improper application, failure to review ingredients, or use contrary to product directions.

4. Orders

Placing an order through our website constitutes an offer to purchase the selected products.

Love2shop reserves the right to accept, decline, limit, or cancel an order at our discretion, including when:

• Product information or pricing contains an error.

• A product is unavailable.

• We suspect fraudulent or unauthorized activity.

• An order contains unusual or excessive quantities.

• Shipping information appears incomplete or invalid.

• We are unable to process payment.

• Other circumstances require cancellation or adjustment of the order.

If we cancel an order after payment has been received, we will issue an applicable refund to the original payment method.

5. Pricing and Promotions

Prices are displayed on the website and may change at any time.

Promotional codes, discounts, sales, and other offers may have specific terms, expiration dates, purchase requirements, or limitations.

Unless otherwise stated, promotional offers cannot be combined.

Love2shop reserves the right to modify, suspend, or terminate a promotion at any time.

6. Payments

You agree to provide accurate and complete billing and payment information when placing an order.

By submitting payment information, you represent that you are authorized to use the payment method provided.

Orders may be processed through third-party payment providers. Love2shop does not directly store complete payment card information.

We reserve the right to cancel or decline transactions that appear unauthorized, fraudulent, or otherwise suspicious.

7. Shipping

Customers are responsible for providing an accurate and complete shipping address at checkout.

Love2shop is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, weather, natural disasters, incorrect addresses, customs delays, or other events beyond our control.

Once an order has been transferred to the shipping carrier, delivery timing is generally controlled by the carrier.

Please review our Shipping Policy for additional information regarding shipping and delivery.

8. Returns and Refunds

Due to the personal-use nature of our body-care products and concerns regarding contamination and product safety, body-care and personal-use products are not eligible for return.

If there is an issue with your order, Love2shop may review the situation on a case-by-case basis and, at our discretion, provide a replacement, store credit, partial refund, full refund, or another appropriate resolution.

Please review our Return & Refund Policy for complete details.

9. Order Changes and Cancellations

Please review your order carefully before submitting it.

Because orders may begin processing shortly after purchase, we cannot guarantee that changes or cancellations can be made after an order has been placed.

If you need to request a change or cancellation, contact us as soon as possible with your order number.

Love2shop will make reasonable efforts to accommodate requests when possible, but an order that has already been processed, prepared, or shipped may not be able to be changed or canceled.

10. Website Use

You agree to use the Love2shop website only for lawful purposes.

You may not use our website to:

• Commit or facilitate fraudulent activity.

• Attempt to gain unauthorized access to our website or systems.

• Interfere with the operation or security of our website.

• Copy, reproduce, distribute, or exploit our content without permission.

• Use automated systems to scrape or collect website content without authorization.

• Submit false, misleading, or fraudulent information.

• Engage in activity that could damage Love2shop, our customers, or our business.

We reserve the right to restrict or terminate access to our website when necessary to protect our business, customers, or systems.

11. Intellectual Property, Trademarks & Fragrance References

Love2shop owns or has the right to use its original business materials, including our Love2shop name, logo, original graphics, product photography, website design, original written content, marketing materials, and other original content created for our business.

Some Love2shop products may use fragrance oils that are inspired by, comparable to, or intended to resemble the scent characteristics of fragrances associated with other brands or fragrance companies.

Love2shop does not claim ownership of, affiliation with, sponsorship by, or endorsement from any third-party fragrance brand or trademark referenced in connection with our products.

Any third-party brand names, trademarks, product names, or other identifying references are used only for purposes such as fragrance identification, comparison, description, or customer reference.

Such references remain the property of their respective owners.

Love2shop's use of fragrance references does not represent that our products are manufactured, licensed, sponsored, endorsed, or authorized by the owners of any referenced third-party trademarks or fragrance brands.

Love2shop does not sell products represented as authentic or original products manufactured by another brand unless explicitly stated otherwise.

Customers may not copy, reproduce, distribute, modify, or commercially use Love2shop's original branding, photographs, graphics, written content, marketing materials, or other proprietary business content without prior written permission.

Nothing in these Terms grants any customer ownership or rights in Love2shop's intellectual property or in the intellectual property of any third party.

12. Customer Content

If you voluntarily submit reviews, photographs, testimonials, comments, videos, or other content to Love2shop, you grant Love2shop permission to use, reproduce, display, and share that content for legitimate business and marketing purposes, unless otherwise agreed in writing.

You represent that you have the right to provide any content you submit and that your submission does not violate the rights of another person or business.

13. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, applications, payment processors, social media platforms, shipping providers, or other services.

Love2shop is not responsible for the content, policies, security, availability, or practices of third-party services.

Your use of third-party services may be subject to those companies' own terms and policies.

14. Disclaimer

The Love2shop website and its content are provided on an “as available” basis.

We make reasonable efforts to maintain accurate website information, but we do not guarantee that the website will always be uninterrupted, error-free, complete, or current.

Nothing on our website should be interpreted as medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Love2shop and its owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

16. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Love2shop, its owners, employees, contractors, affiliates, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from your violation of these Terms, misuse of our website or products, or violation of another person's rights.

17. Governing Law

These Terms will be governed by and interpreted in accordance with the laws applicable to Love2shop's business and the jurisdiction in which the business is legally established, without regard to conflict-of-law principles.

Nothing in these Terms prevents a consumer from exercising rights or protections provided by applicable consumer-protection laws.

18. Changes to These Terms

Love2shop reserves the right to update or modify these Terms at any time.

When changes are made, the updated “Effective Date” will be posted at the top of this page.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

19. Contact Us

If you have questions about these Terms of Service or your Love2shop order, please contact Love2shop through the contact information provided on our website.

Love2shop

Thank you for supporting our small business.