Privacy policy

Privacy Policy

Effective Date: August 11, 2026

At Love2shop, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, create an account, place an order, contact us, or otherwise interact with our business.

This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices you may have regarding your information.

By using the Love2shop website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Love2shop, we may collect information such as:

Information You Provide Directly

This may include:

  • First and last name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Account information

  • Order and purchase information

  • Product preferences

  • Customer service communications

  • Reviews, photographs, testimonials, or other content you voluntarily submit

  • Information you provide when participating in promotions, giveaways, surveys, or other activities

Payment Information

When you make a purchase, payment information is processed through third-party payment providers and/or payment services available through our Shopify store.

Love2shop generally does not have access to or store your complete payment card number.

Payment providers may collect and process payment information according to their own privacy policies and terms.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Products viewed

  • Referring websites

  • General location information

  • Date and time of visits

  • Website interactions

  • Shopping activity

This information may be collected through cookies, pixels, analytics tools, Shopify features, advertising technologies, and similar technologies.

2. How We Use Your Information

Love2shop may use collected information to:

  • Process and fulfill orders

  • Process payments

  • Ship purchases

  • Provide order confirmations and updates

  • Communicate with you about your orders

  • Provide customer service

  • Respond to questions and requests

  • Maintain and improve our website

  • Improve products and customer experiences

  • Understand website traffic and customer behavior

  • Personalize website content and shopping experiences

  • Detect, prevent, and investigate fraud or unauthorized activity

  • Protect the security of our website and business

  • Administer promotions, discounts, surveys, and other programs

  • Send marketing communications when permitted by law

  • Measure the effectiveness of advertising and marketing campaigns

  • Comply with legal and regulatory requirements

3. Marketing Communications

If you choose to subscribe to Love2shop marketing communications, we may send you emails, text messages, or other promotional communications about products, sales, promotions, launches, and other business updates.

You may unsubscribe from promotional emails by using the unsubscribe link included in the message.

If you receive marketing text messages, you may opt out by following the instructions provided in the message.

Please note that opting out of marketing communications does not prevent us from sending necessary transactional communications, such as order confirmations, shipping updates, or other communications relating to purchases you have made.

4. Cookies and Similar Technologies

Love2shop and our service providers may use cookies, pixels, tags, web beacons, and similar technologies to operate our website and understand how visitors use it.

These technologies may be used to:

  • Keep items in your shopping cart

  • Remember preferences

  • Maintain website functionality

  • Understand website traffic

  • Analyze customer behavior

  • Improve website performance

  • Measure advertising effectiveness

  • Deliver or personalize advertising where permitted

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect certain website functions.

Shopify and other third-party services used by Love2shop may also use cookies or similar technologies according to their own policies.

5. Shopify

Our online store is powered by Shopify, which provides the e-commerce platform used to operate our store, process orders, and support various website functions.

Shopify may collect and process personal information as necessary to provide its services.

Your information may therefore be subject to Shopify's privacy practices in addition to this Privacy Policy.

6. How We Share Information

Love2shop does not sell your personal information as a regular business practice.

We may share information with trusted third parties when reasonably necessary to operate our business, fulfill orders, provide services, or comply with legal obligations.

These third parties may include:

  • Shopify and related e-commerce services

  • Payment processors

  • Shipping and delivery providers

  • Website hosting and technology providers

  • Email and text marketing providers

  • Analytics providers

  • Advertising and social media platforms

  • Fraud prevention and security providers

  • Customer service providers

  • Professional advisors

  • Government authorities or law enforcement when legally required

These service providers may process information on our behalf or according to their own privacy policies.

We may also disclose information when reasonably necessary to protect Love2shop, our customers, our website, our property, or the rights and safety of others.

7. Business Transfers

If Love2shop is involved in a merger, acquisition, sale of assets, financing, restructuring, bankruptcy, or other business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.

You provide information to us at your own risk to the extent permitted by applicable law.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing transactions, maintaining business records, providing customer service, resolving disputes, preventing fraud, complying with legal obligations, and enforcing our agreements.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

10. Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to certain personal information we maintain about you.

  • Request correction of inaccurate information.

  • Request deletion of certain information.

  • Request information about how your information is collected or used.

  • Opt out of certain marketing communications.

  • Exercise other rights provided by applicable privacy laws.

Some requests may be subject to legal limitations or exceptions.

To make a privacy-related request, please contact Love2shop using the contact information provided on our website.

We may need to verify your identity before completing certain requests in order to protect your information from unauthorized access.

11. Children's Privacy

The Love2shop website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

If applicable law establishes a higher minimum age for certain data-processing activities, we will comply with the applicable requirement.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, social media platforms, payment providers, marketplaces, or other services.

Love2shop is not responsible for the privacy practices, content, security, or policies of third-party services.

We encourage you to review the privacy policies of any third-party website or service you choose to use.

13. Social Media and Advertising

Love2shop may use social media platforms, advertising services, pixels, analytics tools, and similar technologies to promote our products, understand website activity, measure advertising performance, and reach potential customers.

These platforms may collect information about your activity on our website or across other websites and services according to their own privacy policies.

Depending on your location and applicable law, you may have choices regarding certain forms of targeted advertising or personalized marketing.

14. Do Not Track

Some web browsers offer a “Do Not Track” setting.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals in all circumstances.

15. Changes to This Privacy Policy

Love2shop may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable legal requirements.

When changes are made, the updated “Effective Date” will be posted at the top of this page.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way Love2shop handles personal information, please contact us using the contact information provided on our website.

Love2shop

Thank you for trusting us with your information.