Shipping Policy

Effective Date: August 11, 2026

At Love2shop, we take pride in preparing our products with care. Because many of our products are handmade, made to order, customized, or prepared in small batches, processing times may vary depending on the type and size of your order.

1. Processing Times

Most in-stock orders are processed and prepared for shipment within 3 business days after payment has been successfully received.

Business days are Monday through Friday and do not include weekends or major U.S. holidays.

Please note that processing time is different from shipping or transit time. The processing period is the time it takes Love2shop to prepare your order before it is handed to the shipping carrier.

2. Busy Seasons, Custom & Wholesale Orders

During holidays, major sales, promotions, launches, high-volume periods, or other particularly busy seasons, processing times may be longer than our standard 3-business-day timeframe.

Custom orders and wholesale orders may require up to 14 business days for processing, depending on the size, quantity, customization, product availability, and specific requirements of the order.

Because our products are handmade and may be prepared specifically for your order, additional preparation time may occasionally be necessary.

If your order requires an extended processing time, we will make reasonable efforts to communicate this when applicable.

3. Shipping & Delivery

Once your order has been processed and shipped, it will be transferred to the selected shipping carrier.

Delivery times depend on the shipping method selected at checkout and the carrier's current delivery schedule.

Love2shop does not guarantee specific delivery dates unless a guaranteed shipping service has been specifically purchased and is available through the selected carrier.

Carrier delays may occur due to weather, holidays, high shipping volumes, mechanical issues, incorrect addresses, customs processing, or other circumstances outside of our control.

Shipping estimates provided at checkout are estimates and are not guaranteed delivery dates.

4. Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before completing your purchase.

Love2shop is not responsible for delays, lost packages, or additional shipping costs resulting from an incorrect, incomplete, or outdated address provided by the customer.

If an order is returned to Love2shop because of an incorrect or undeliverable address, additional shipping charges may apply if the customer requests that the order be shipped again.

5. Tracking Information

Once your order has been shipped, tracking information may be provided through the email address or contact information associated with your order.

Tracking information may take some time to update after the package has been accepted by the shipping carrier.

Once a package has been transferred to the carrier, delivery and tracking are generally controlled by the carrier.

6. Lost, Stolen, or Marked-Delivered Packages

Love2shop is not responsible for packages that are lost, stolen, misplaced, or otherwise missing after the carrier confirms delivery to the address provided at checkout.

If your tracking information indicates that your package was delivered but you cannot locate it, we recommend checking with household members, neighbors, building management, mailrooms, or the carrier directly.

Love2shop may assist with contacting or investigating the carrier when appropriate, but a refund or replacement is not guaranteed for packages confirmed as delivered.

7. Damaged Packages

If your package arrives visibly damaged, please contact Love2shop as soon as possible and provide photographs of the packaging and affected products.

Damaged shipments will be reviewed on a case-by-case basis in accordance with our Return & Refund Policy.

8. International Orders

International customers are responsible for any customs duties, taxes, import fees, brokerage fees, or other charges imposed by the destination country.

International delivery times may vary significantly due to customs processing and other circumstances outside of Love2shop's control.

Love2shop is not responsible for delays caused by customs or for packages that cannot be delivered because of restrictions, customs requirements, or other regulations in the destination country.

9. Order Delays

While we work to process orders as quickly as possible, Love2shop does not guarantee that every order will ship within the standard 3-business-day processing period.

Orders requiring additional preparation, including custom, wholesale, large-volume, handmade, or made-to-order products, may require additional processing time.

If you have a specific deadline for receiving your order, please contact us before placing your order so we can determine whether the requested timeframe can reasonably be accommodated.

10. Contact Us

If you have questions about your order, shipping status, or processing time, please contact Love2shop using the contact information provided on our website.

When contacting us about an existing order, please include your order number so we can assist you as quickly as possible.

Love2shop

Thank you for supporting our small business and handmade products.